Shipping and return policies for Fortuna Records

Shipping Info
We try to ship the same day, Monday – Friday, if we receive your order up to 4pm. Please note that during busy times or holidays it might take a little longer.

Please note we cannot be held responsible for loss or damage of items in the post that are not insured. Despite what you may hear, the worldwide postal service is very efficient. In our case, we send hundreds of packages every week, and 99.9% of them arrive safely without any problem.
Return Policy
Wherever possible we provide accurate descriptions of records and also post soundclips and pictures. On that basis all sales are final.

We will replace any faulty item free of charge, although we cannot refund your return postage costs. Please contact us first via email if you have a problem. Either a replacement non-faulty copy of the same product, store credit or refund will be given.